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  • Social CRM: The Next Generation of Customer Innovation. Presentation by Gartner

    • 24 Dec 2010
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    • Gartner Social CRM
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    via slideshare.net

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  • Gartner´s Ed Thompson´s Keynote the life and times of CRM (via @grahamhill )

    • 17 Sep 2010
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    • CRM Ed Thompson Gartner
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    via slideshare.net

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  • Gartner 2009 Magic Quadrant for Social Software in the Workplace

    • 28 Oct 2009
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    • Gartner Jive Social Software
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    Media_httpimgen25comeloquaimagesclientsjivesoftware7b209b92dd060a4976ac06a374784e011a7dpromogartner2009magicquadrantpng_dzikbfcnbdxcrec
    via resources.jivesoftware.com

    Hat tip to @jowyang

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  • About

    Strategist, innovationist, marketer and ideas junkie.

    Here's where I amplify the awesome.

    If you want to get in contact, email me at: michael.batistich@gmail.com

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